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Taking Pride in Professionalism

Officer Conduct


Citizen’s Guide to Making Commendations or Complaints


The UConn Police Department is committed to providing high quality police services to the community.  In order to be responsive to community needs, it is necessary to have citizen input.  Your constructive comments about our service, good or bad, will help us to improve and to achieve our goals.


Commending Exceptional Performance


Although our employees do not expect to be thanked for everything they do, recognition of exceptional service is always appreciated.

The best way to commend the actions of a police department employee is to write a brief letter, send an email or complete the department’s commendation form.  Describe the incident and the actions you think were exceptional.  If you don’t know the employee’s name, information such as the date, time and location of occurrence will help us to identify him or her.

A commendation form may be obtained at Commendation Form.


Making a Complaint


It has been our experience that many complaints involve a misunderstanding of police policy or procedure and are often resolved by speaking with supervisory personnel.  While we encourage you to try this avenue, we understand that some complaints require a full inquiry.

A complaint can be made by completing a web form, by telephone or in person.  When making a complaint in person, do not hesitate to ask for any supervisor on duty.

A Civilian Complaint Form is available in both English and Spanish and once completed may be submitted to a Police Supervisor or the Chief of Police.

A form may be obtained at Civilian Complaint (English) or Civilian Complaint (Spanish).


Internal Affairs


All University of Connecticut Police Department personnel are subject to the department’s Standard Operating Procedure Section 25000, as pertains to Internal Affairs.

 

Annual Statistics

Summary – 2015

Sustained Unfounded Exonerated Not Sustained Incomplete Total Complaint Subjects
Demeanor 2 1 3
Excessive Force 0
Harassment 0
Rule Infraction 2 1 2 1 1 7
Unlawful Detention 0
Procedural 0
Improper search 0
Total 4 1 2 2 1 10

Summary – 2014

Sustained Unfounded Exonerated Not Sustained Incomplete Total Complaint Subjects
Demeanor 1 2 3*
Excessive Force 0
Harassment 0
Rule Infraction 1 1 2*
Unlawful Detention 0
Procedural 0
Improper search 0
Total 2 1 2 5*

*One investigation was deemed incomplete due to the retirement of the officer involved prior to the completion of the investigation. One investigation remains open, however, the officer has resigned from the department.


Summary – 2013

Sustained Unfounded Exonerated Not Sustained Incomplete Total Complaint Subjects
Demeanor  1 4 1 6
Excessive Force 0
Harassment 1 1
Rule Infraction 1* 1*
Unlawful Detention  0
Procedural  0
Improper search  0
Total  0  1 4 2 1* 8*

*One investigation was deemed incomplete due to the retirement of the officer.


Summary – 2012

Sustained Unfounded Exonerated Not Sustained Incomplete Total Complaint Subjects
Demeanor  2 2 1 5
Excessive Force 0
Harassment 0
Rule Infraction  2 4 6
Unlawful Detention 0
Procedural 0
Improper search 0
Total  4 0 6 1 0 11

Summary – 2011

Sustained Unfounded Exonerated Not Sustained Incomplete Total Complaint Subjects
Demeanor 3 0 2 5
Excessive Force 1 1
Harassment 1 1
Rule Infraction 2  1 3
Unlawful Detention 0
Procedural  1 1
Improper search 0
Total 3 0 5 0 3 11